What are the cancellation and substitution policies?

Cancellation Policy:

Requests must be submitted in writing by January 29, 2026, for a partial refund. A $600 administrative fee will be deducted from all cancellation refunds. Refunds will be processed after the conference, no refunds for no-shows. Cancellation requests after January 29, 2026, will not be honored. Please click here to log back into your registration and select the “Cancellation/substitution” button on your dashboard to submit a request.

Substitutions Policy:

Registrations may be transferred to another individual from the same company until the badge is printed onsite. To submit a request, click here and log back into your registration and select the Cancellation/substitution button on your dashboard.

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